DIRECT
TO CONSUMER FULFILLMENT
EMG is
a leading supplier of dozens of name-brand small appliance, housewares
and personal care product lines – and more to major retailers
and e-tailers across the U.S.A.
EMG’s
eCommerce fulfillment program is overseen by a group of sales,
operations and distribution professionals who have been involved
in industry-leading fulfillment programs, with major eCommerce
retailers, since the infancy of eCommerce retailing in the mid-1990’s.
EMG’s
eCommerce customer list is a “Who’s Who” of
the eCommerce world, including the largest pure-play eCommerce
sites and the online divisions of major brick-and-mortar retailers.
At the same time, dozens of smaller eCommerce sites also look
to EMG to provide a variety of name-brand products, at very competitive
prices, via EMG’s fast and reliable Fulfillment Merchandise
Program (FMP)
Here is a brief overview
of EMG’s FMP:
EMG
provides the retailer with product info and images on hundreds
of available new, first-quality products from dozens of name-brand
manufacturers.
EMG provides
retailer with a “one price” item cost for each item,
which includes the item, all handling costs to process, pick
and pack the item and the costs of all related packing supplies
(box, tape, dunnage). Actual shipping charges are either billed
to retailer’s UPS account or added to retailer’s
invoice.
EMG transmits
a business-daily inventory to advise retailer of listed items’
stock levels.
Within
24-48 business hours from receipt of retailer’s orders,
EMG processes the order, picks, packs and ships the item to
the consumer.
Shipment
tracking is updated and sent “real time” from our
system to retailer via various electronic formats. Invoices
are e-mailed to retailer on a business-daily basis.
In the
event that the customer wishes to return an item, EMG’s
return policy is a fair and flexible one that allows the return
of goods from the consumer with minimal hassle.